Returns

You have the right to cancel the order, without reason and within 14 days. The cancellation period starts from the day the latest article of your order has been delivered. The easiest way to cancel, is to fill in the return form and to send it together with the articles.

Please read the instructions below:

1. Fill in the cancellation form
2. Send back the articles in original condition, including the packaging.
3. If possible use the box to send back the articles. Or use another solid box.
4. Send the package to the following address:

• GLADDERR B.V.
• Ambacht 12
• 1511 JZ OOSTZAAN
• Nederland

Normally we will proceed with the administrative handling of the returned package 3 days after receiving it. Please be aware that it can take longer, depending on busy times. Reimbursement will be done when the items are sent back according to our instructions and conditions. If the returned products are not in the original condition, we will return it to sender.

Normally we will proceed with the administrative handling of the returned package 3 days after receiving it. Please be aware that it can take longer, depending on busy times. Reimbursement will be done when the items are sent back according to our instructions and conditions. If the returned products are not in the original condition, we will return it to sender.

• Download Return Form